IMPORTANT: You must purchase any 3 wines to activate your membership.
By joining, you commit to receiving a minimum of four consecutive club shipments.
IMPORTANT: You must purchase any 3 wines to activate your membership.
By joining, you commit to receiving a minimum of four consecutive club shipments.
IMPORTANT: You must purchase any 3 wines to activate your membership.
By joining, you commit to receiving a minimum of four consecutive club shipments.
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Q: How do I sign up to become an Augusta Vin Wine Club Member?
A: It will only take a few minutes to become one of our valued wine club members. Our team can sign you up during a visit to our tasting room, or you can sign up by clicking “join now” above.
Q: How are payments handled?
A: Credit cards will be stored on file in each member profile and charged in advance of each shipment. Payments are non-refundable.
Q: What happens if I don’t pick up my allocation? A: Allocations not picked up or shipped within 60 days of processing will be forfeited without a refund. Members will receive reminders to arrange for pickup or shipping.
Q: What is the process for reporting damaged wine? A: Email wineclub@augustavin.com with photos of the damage. Replacements or refunds will be processed at the manager’s discretion.
Q: What should I know about the initial shipment? A: All initial shipments will be charged a flat shipping rate of $20. Reshipments due to unclaimed or returned packages will be charged at the current rates provided by our distributor.
Q: How can I cancel my membership? A: Requested wine club cancellations and account changes MUST be made 30 days prior to a wine club release upon fulfillment of your 1-year commitment. Failure to fulfill the four-allocation commitment may result in an early cancellation fee. Once a membership is canceled, any allocations that have not been picked up or shipped will require arrangements within 30 days; otherwise, the wine will be forfeited. Given the limited quantities of wine set aside especially for our Augusta Vin members, we are unable to give refunds after wine club orders are processed. Please email WineClub@AugustaVin.com to confirm your cancellation.
Must be over 21 years old to be an Augusta Vin Wine Club Member. By signing up for wine club membership you are confirming you are over 21 and agree to a 1-year (4 allocations) commitment.
An adult (over 21 years old) signature is required at delivery. Please designate an address for shipping where someone over 21 will be present to sign during normal business hours (many people list their business address). No PO Boxes allowed.
Due to State Laws, we may only be able to ship to ABC Stores in your location.
We will bill your credit card automatically for the discounted cost of wine plus shipping charges (if applicable).
Members will receive an email to notify them of any unclaimed allocations. After 60 days, unclaimed allocations will be forfeited without a refund.
Privilege Club members may cancel at any time but must notify wineclub@augustavin.com before the start of the next quarter.
Q: What is the policy for returns and cancellations? A: Damaged wine will be considered for replacement or refund upon proof of damage. Members must email photos of the damage, such as cork damage or wine leakage, to wineclub@augustavin.com. The decision for replacement or refund is at the discretion of the manager. We ask the customer to return the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked or flawed. We are also unable to accept the return of wine that was damaged due to adverse weather conditions during shipment or wine that is ordered in error. A 15% restocking fee will be applied to all canceled orders.
Q: How can I cancel my wine club membership? A: All requested wine club cancellations and account changes MUST be made 30 days prior to a wine club release upon fulfillment of your 1-year commitment. Failure to fulfill the four-allocation commitment may result in an early cancellation fee. Once a membership is canceled, any allocations that have not been picked up or shipped will require arrangements within 30 days; otherwise, the wine will be forfeited. Given the limited quantities of wine set aside especially for our Augusta Vin members, we are unable to give refunds after wine club orders are processed. Please email WineClub@AugustaVin.com to confirm your cancellation.
Q: Can someone else pick up my wine allocations? A: Yes, a member can authorize another person to pick up their wines. To do so, please send an email to wineclub@augustavin.com naming the person or persons you permit to collect your wines. We prefer to receive this notification Monday through Friday so we can note your account ahead of time. Please be aware that we will not release wines without documented authorization to ensure a smooth experience and avoid any misunderstandings in the tasting room.
Q: What should I know about shipping?
You will be charged a $20 flat rate shipping fee for wine club allocations. If re-shipping is necessary because no one was available to sign, standard shipping rates will apply.
Allocations will be available on the first Sunday after your allocation has been processed. We request pick-up occur Sunday – Friday. Unauthorized pick-ups are not allowed. If you need to authorize someone other than the Wine Club Member listed on the account to pick up your allocation, please email us at WineClub@AugustaVin.com.
Allocations prior to November 2024 that have not been picked up or shipped by January 13, 2025, will be considered forfeited. No additional reminders will be sent.
Q: How can I ensure my wines are delivered successfully?
UPS Access Point™: A convenient way to receive your wine club shipments. Send to any one of the many UPS Access Point™ locations and pick up at your convenience. UPS Access Point™ will normally hold your wine club allocation for up to five days. You will need your driver’s license upon picking up your wine club allocation as proof that the package belongs to you.
Intercept Your Package: If your wine club allocation has already shipped, you will need to click here to intercept your package delivery.
Use Your Work Address: For receiving wine club shipments, ensure there will be an adult 21+ to sign for your package.
Check Your Spam Filter: Ensure you receive your tracking number and up-to-date information on your shipment.
Shipping Timeline: Allocations will ship out no later than the 15th of the allocation month. You will receive an email confirmation and tracking number as soon as your wines ship.
Physical Address Requirement: We will not force-ship allocations without a verified physical address. Please ensure your address on file is up to date to avoid delays or forfeited shipments.
Please note: We are a 21 and older establishment and we only allow ADA service dogs.
Augusta Vin Winery and Vineyards 140 Augusta Vin Ln Fredericksburg, TX 78624 Tel: (830) 307-1007
*6 Pack Whites may include Rosé, Sparkling.
